WHO WE ARE
Star Premium tea quality and flavor attributes are derived from the natural environment of Mt. Kenya and the Great Rift Valley region at 1,500 meters and 2,700 meters above Sea Level. These regions have rich volcanic acidic red soil, high altitudes/elevation, and harvesting throughout the year due to adequate rains, which give our tea natural, unique, and unmatched attributes
Customer Satisfaction
We guarantee our teas are consistently high quality and have pleasurable, tasty flavors that ensure customers excellent experiences.
Our quality policy guides our expertise in tea knowledge and understanding of the continuously changing markets. We are committed to developing and providing trusted and preferred products and services that enhance quality of life and healthier living.
Teamwork and Support
Our dairy teams success is driven by the “STAR PREMIUM TEA WAY,” which means doing the right thing the first time for our stakeholders the company, its employees, the customer, and society.
We leverage our people diversity of thinking to drive creativity and innovation. We operate with excellence based on professionalism and high-quality standards by applying a one-piece flow approach to succeed in a lean environment and sustain the freshness of our loose teas at a competitive price.
Professionalism and efficiency
We consistently meet our commitments by supporting our tea gardens to ethically and sustainably produce the best teas for our consumers.
Ethics and integrity
Our business practices have been governed by integrity, honesty, fair dealing, and full compliance with the applicable international standards. Our teas are ethically sourced from farmers who are compliant in promoting environmental sustainability through Rainforest Alliance and Fairtrade International Membership.
Our teas are processed in factories that are ISO 9001 2015 Certified for Quality Management Systems and Food Safety Management Systems, providing assurance and quality of our tea to the customer.
Corporate Social Responsibility
We motivate and promote sustainable livelihood for our partner smallholder farmers to produce tea sustainably by conserving the environment and equitably sharing the economic benefits by paying them reasonable incentives for their production. We encourage forest conservation through Rainforest Alliance Certification and respecthuman rights.
Transparency and accountability
We value transparency and accountability, which ensures good corporate governance practices by providing a transparent measurement of our sustainability actions.
Our tea sources maintain and continue to improve an efficient and effective quality management system that meets tea traceability, regulatory, and ISO 9001:2015 requirements.